SurtitleLive Viewer Agreement

By accessing, browsing, or using the SurtitleLive service (the "Service"), you agree to be bound by this Viewer Agreement. If you do not agree to these terms, please disconnect from the Service immediately.

All text, translations, and script data displayed through the Service (the "Content") are the exclusive property of the production company, creators, or their licensors.

• Prohibited Acts: You are strictly prohibited from recording, photographing, screenshotting, or filming the Content.
• No Extraction: Any attempt to manually transcribe, digitally scrape, or otherwise extract Content from the Service for use outside of the live performance is a violation of these terms.
• No Distribution: You may not share, post, or redistribute the Content on social media or any public/private platforms.

• Editorial Control: Surtitles displayed through the Service are prepared, reviewed, and approved by the production company (the "User") prior to the performance. The User maintains full editorial control and is solely responsible for the accuracy, quality, and appropriateness of the content.
• AI Assistance Disclosure: While the Service provides AI-assisted tools for script preparation and translation, these are assistive in nature. SurtitleLive does not warrant the accuracy of any pre-recorded or live content and shall not be held liable for any linguistic, cultural, or factual errors in the displayed text.

• No Real-Time Monitoring: SurtitleLive provides the platform as an automated technical tool. We do not monitor, moderate, or enforce audience conduct in real-time within the venue.
• Technical Dependency: Use of the Service depends on local network conditions. SurtitleLive is not responsible for delays, service interruptions, or data charges caused by venue Wi-Fi or individual device performance.
• Limitation of Liability: SurtitleLive shall not be held liable for any unauthorized recording by third parties or any dissatisfaction regarding the content of the surtitles.

To protect intellectual property and ensure system stability, we collect limited session data:

• Access Logs: This includes your IP address, device type, and timestamps.
• Encryption: We implement TLS/SSL for data in transit and Application-Layer AES-256-GCM for User Content, ensuring that screenplay data remains encrypted until it reaches the authorized viewer device.
• Our Commitment: This data is used solely for security auditing and technical troubleshooting. SurtitleLive does not sell your data to third parties, does not share it for advertising purposes, and does not use it for behavioral profiling. This session data is not used to identify individuals across sessions or services.

This Agreement is governed by the laws of the Province of Alberta and the federal laws of Canada. You agree that the courts located in Calgary, Alberta, shall have exclusive jurisdiction over any disputes arising from these terms.

For questions regarding these Terms, contact: info@surtitlelive.com